Returns & Exchanges
At Luxury Makeup & Skincare, your satisfaction is our priority, which is why we offer a 30-day return window for products in their original, unopened condition. Due to hygiene standards, used or opened cosmetic items cannot be accepted for return unless they are found to be defective.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.
Secure Packaging
Carefully pack the unopened products in their original luxury packaging and include the printed return slip inside the box to ensure accurate processing.
Shipping Your Return
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Refund Processing
Once our quality control team inspects and approves the returned items, your refund will be issued to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing